Terms & Conditions

Effective Date: 28/May/2025
Website: www.eloueras.shop
Business Name: ELOUERAS

1. Introduction

Welcome to www.eloueras.com (“ELOUERAS”), operated by Eloueras Company. These Terms and Conditions (“Terms”) govern your access to and use of our website and the services we offer, including the sale and delivery of products through a dropshipping model.

By using our website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Website.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using our services, you represent and warrant that you meet these requirements.

3. Dropshipping Model

We operate under a dropshipping business model. This means:

  • We do not keep products in stock.

  • When you make a purchase, we order the item from a third-party supplier who ships the item directly to you.

  • As a result, shipping times may vary and products may arrive in separate packages.

4. Orders and Payments

  • All orders are subject to availability and confirmation of the order price.

  • Prices listed on the website are in INR and inclusive/exclusive of applicable taxes as indicated.

  • Payment must be made at the time of ordering using our accepted payment methods.

  • We reserve the right to cancel any order if we believe it may be fraudulent or violate these Terms.

5. Shipping and Delivery

  • Shipping times vary depending on the supplier and destination. Estimated delivery times are provided for reference only and are not guaranteed.

  • We are not responsible for delays caused by customs, carrier issues, or other factors beyond our control.

  • Shipping fees and applicable taxes are clearly disclosed at checkout.

6. Returns and Refunds

  • Return and refund policies vary depending on the supplier. We strive to work with suppliers who offer fair and reasonable return policies.

  • If you receive a defective or incorrect item, please contact us within 9 days of delivery with photo evidence.

  • We do not accept returns for change-of-mind purchases unless explicitly stated otherwise.

7. Product Descriptions and Accuracy

We aim to provide accurate product descriptions and images. However, we do not guarantee that product descriptions or other content are error-free, complete, or current. If a product offered on the site is not as described, your sole remedy is to return it in unused condition if eligible.

8. Intellectual Property

All content on this Website, including but not limited to logos, images, text, and software, is the property of [Your Business Name] or its content suppliers and protected by copyright and intellectual property laws. You may not use any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

  • Our total liability to you for any claim arising out of or related to the use of our Website shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless ELOUERAS and its officers, directors, agents, and employees from any claims, liabilities, damages, losses, or expenses arising out of your use of the Website or violation of these Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitute acceptance of those changes.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Email: eloueras.company@gmail.com
Address: Sector 62, Noida, 201309